Terms of Service

1. Acceptance of Terms

By accessing or using the Fresh Mart website, you agree to be bound by these Terms of Service and any applicable laws or regulations. If you do not agree with these terms, you should not use the website or related services.

2. Eligibility and Accounts

You are responsible for providing accurate, current, and complete information when creating an account. You are also responsible for maintaining the confidentiality of your account credentials and for activities carried out under your account.

Fresh Mart may suspend or terminate accounts that contain false information, are used improperly, or violate these terms.

3. Orders and Availability

All product listings are subject to availability. Fresh Mart may limit quantities, update product details, or remove products from sale at any time without prior notice.

Submitting an order does not guarantee acceptance. We may cancel or adjust orders if items are unavailable, payment cannot be processed, delivery cannot be completed, or suspicious activity is detected.

4. Pricing and Payment

Prices shown on the website are listed in the applicable currency and may change without notice. Delivery fees, taxes, or other charges may be added during checkout where applicable.

You agree to provide valid payment information and authorize Fresh Mart and its payment providers to charge the total amount for your order.

5. Delivery and Fulfillment

Fresh Mart will make reasonable efforts to deliver orders within estimated timeframes, but delivery times are not guaranteed. Delays may occur because of demand, weather, traffic, or operational issues.

You are responsible for ensuring that delivery information is accurate and that someone is available to receive the order when required.

6. Returns, Refunds, and Order Issues

If an item is missing, damaged, incorrect, or otherwise unsatisfactory, you should contact Fresh Mart support as soon as possible after delivery.

Refunds, replacements, or credits may be offered at Fresh Mart’s discretion and in accordance with applicable policies and consumer protection requirements.

7. Acceptable Use

You agree not to misuse the website, interfere with its operation, attempt unauthorized access, upload harmful code, scrape protected data, or use the platform for unlawful or fraudulent purposes.

Fresh Mart reserves the right to restrict access or take appropriate action if misuse is detected.

8. Intellectual Property

The Fresh Mart website, including its design, branding, text, graphics, and software elements, is owned by or licensed to Fresh Mart and is protected by applicable intellectual property laws.

You may not copy, modify, distribute, or reuse website content beyond normal personal use without prior written permission.

9. Disclaimers and Limitation of Liability

Fresh Mart provides the website and services on an “as is” and “as available” basis to the maximum extent permitted by law. We do not guarantee uninterrupted access, error-free operation, or that all content will always be complete and current.

To the extent permitted by law, Fresh Mart will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of the website or services.

10. Termination

Fresh Mart may suspend, restrict, or terminate your access to the website at any time if we believe you have violated these terms, created risk for the platform, or acted unlawfully.

11. Changes to These Terms

We may revise these Terms of Service from time to time. When material changes are made, we will update the effective date on this page and may provide additional notice through the website.

12. Contact Us

If you have questions about these Terms of Service, please contact Fresh Mart support at legal@freshmart.example.